The Monash Health Strategy, Transformation & Major Projects Unit offers a number of tools, templates, and training to support quality improvement projects. Login with your Monash Health username and password when prompted.
Monash Health templates & tools
Safer Care Victoria's (SCV) Quality Improvement Toolkit includes fact sheets, templates, and other practical tools to plan and carry out your project.
SCV also facilitates access to QI training delivered via the Institute for Healthcare Improvement. Visit the Education & Training page of this guide for more information.
SCV Quality Improvement Toolkit
The Institute for Healthcare Improvement (IHI) offers additional tools, including tools for patient safety and improving maternal outcomes.
IHI Quality Improvement Essentials Toolkit
The NSW Health Clinical Excellence Commission (CEC) offers a number of free tools and templates via its website, including:
Is it quality improvement (QI), research, or something else?
The below graphic provides an overview of the different types of healthcare improvement projects.
Recommended resources:
Developing aim statements
The aims of your project should be specific, measurable, achievable, relevant, and time-based. The Quality & Safety Unit's Improvement Workbook includes a worksheet to assist you in developing your aim statement. Below are examples from the IHI.
| Overarching aim | Example aim statement |
| Patient safety |
Achieve > 95 percent compliance with on-time prophylactic antibiotic administration within 1 year. |
| Clinic access |
Reduce waiting time to see a urologist by 50 percent within 9 months. |
| Flow |
Transfer every patient from the inpatient facility to a long-term care facility within 24 hours after the patient is deemed ready to transfer. |
| Critical care |
Reduce incidence of ventilator-associated pneumonia by 25 percent. |
Adapted from: IHI. (n.d.). Science of improvement: Setting aims. https://www.ihi.org/resources/Pages/HowtoImprove/ScienceofImprovementSettingAims.aspx
Recommended resources:
Developing a measurement strategy
A successful measurement strategy combines multiple measures from each of these categories:
Recommended resources:
Evaluating QI projects
A measurement strategy monitors specific indicators to track progress over time, while evaluation assesses the overall success of a project. Evaluating a QI project involves determining if it led to sustained improvements and understanding what worked, what didn't, and why.
Planning evaluation
The NHS Institute for Innovation and Improvement (2005, pp. 13-15) identifies 5 key areas which should be considered when designing an evaluation plan:
Recommended resources:
Monash Health - Latte eLearning
Latte offers the following module which includes content on implementing improvements:
The Institute for Healthcare Improvement (IHI) provides online courses in improvement methodology through the IHI Open School.
Victorian health sector employees can request an access code for the IHI Open School via Safer Care Victoria. Click the below button to learn more.
BMJ Learning includes hundreds of interactive, peer-reviewed learning modules, written by experts from BMJ. BMJ Learning is accredited by the Australian College of Nursing and the Royal Australasian College of Physicians. Earn CME credit for completing courses.
BMJ Learning is available to all Monash Health employees. Click here for instructions on how to register for an account.
Recommended content:
Monash Health employees can request various forms of research support depending on the purpose of your research. Our research support includes:
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