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Qualitative Research

Qualitative research does not collect numerical data points. Qualitative research gathers information about participants' thoughts, experiences, perceptions, or behaviour.

Recommended resources:

Qualitative Methods

Qualitative data can be collected through observation, interviews, focus groups, documents, surveys and questionnaires. It might be in the format of a photograph, audio visual recording, text transcript, or observer notes.

NVivo is a tool for analysing qualitative data. It can also be used to store the data itself. 


  • NVivo is available at select PCs in the Clayton, Dandenong, and Casey libraries.
  • NVivo Transcription services are available via a ‘pay-as-you-go’ model to be paid by your Department.





REDCap (Research Electronic Data Capture) is a secure web application for building, sending, and managing online surveys. REDCap can be used to collect any type of data, however, it is specifically geared to support data capture for research studies.

REDCap allows for form customisation with HTML and CSS, survey logic, file attachment, data export and import, collaboration with external researchers, and sending email and text alerts.

Unlike, Excel or Survey Monkey, REDCap meets the requirements for security, privacy, data quality, and data auditing and should be used when conducting health research. Many ethics committees are aware of and approve of the use of REDCap.


To access REDCap, or to find more information about accessing REDCap at Monash Health, contact:

For Monash Health Translation Precinct or MonashHeart, contact:






Microsoft Forms is available to all Monash Health employees with an Office 365 account. It can be used to easily and quickly generate forms, surveys, and polls. View results as they are submitted via built-in analytics, and export data to Excel for additional analysis.

Microsoft Forms is encrypted both at rest and in transit, however, Microsoft Forms may be not be a suitable tool for all research. Although Microsoft Forms is advertised as HIPAA compliant, this is a United States act and researchers should consult with their relevant human ethics board or policies to determine if Forms is compliant and appropriate.


  • Click here to access Forms and log in using your Monash Health email address.
  • Lodge an IT support ticket if you cannot access Microsoft Forms.


Monash Health acknowledges the Traditional Custodians of the land, the Wurundjeri and Boonwurrung peoples, and we pay our respects to them, their culture and their Elders past, present and future.

We are committed to creating a safe and welcoming environment that embraces all backgrounds, cultures, sexualities, genders and abilities.